Customized products require a certain production period. Generally, it takes about 25 to 30 days after the deposit is collected and the construction drawings are confirmed.
Our company's quotations generally include freight (unless otherwise negotiated by the customer). Due to the special nature of custom-made display cabinets, it is impossible to determine the weight in the early stage. The goods are usually transported by logistics or dedicated vehicles. Regarding packaging
For special goods, in addition to regular packaging, express logistics requires custom-made wooden crates. Semi-enclosed wooden crates are made of wooden strips nailed together, while fully enclosed wooden crates are made of plywood nailed together. When receiving the goods, make sure that the goods and the wooden box are undamaged. Sign for the goods only when both the wooden box and the goods are in good condition. Once the buyer signs for the goods, it will be considered that the goods are intact. The Courier company will not be responsible for compensating for any losses, and the buyer will have to bear the losses themselves. Therefore, if the goods are damaged or the wooden box is lost, just refuse to sign. Contact customer service in time. Remember!
If you find any damage or scratches on the product after receiving it, please negotiate with our customer service as soon as possible for handling.
